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Technical Support

Linkhome Technical Support

Welcome to the official Linkhome Technical Support page. If you’re experiencing technical issues, need assistance using our platform, or have general questions about our services, you’ve come to the right place. Our support team is committed to ensuring a smooth and efficient experience for all our users.

🔧 How Can We Help You?

Whether you’re a homebuyer, investor, agent, or partner, we offer comprehensive support across all Linkhome platforms:

Most Common Topics

  • Account login issues

  • MLS listing errors or delays

  • Property image upload failures

  • Issues with our mobile app (iOS/Android)

  • Broken links or missing content

  • Zoom class or webinar access issues

  • CRM or client dashboard malfunctions

  • AI assistant or chat response issues

  • Incorrect property valuation or data mismatch

📱 Linkhome Mobile App Support

Linkhome is available on both iOS and Android platforms. If you’re having trouble with the mobile app, here are common issues and what you can do:

🔄 App Troubleshooting Steps

  • Make sure you’re using the latest version from the App Store or Google Play

  • Try restarting the app or reinstalling it

  • Ensure your internet connection is stable

  • Enable location services for property search accuracy

  • Check if background apps are interfering with performance

🛑 Known Issues

  • Login page not loading on certain Android devices

  • Notification delays on iOS 17

  • Image uploads timing out in low-bandwidth areas

  • Dark mode UI glitches in older versions

We’re constantly releasing updates to improve performance. You can always contact our team if you’re having trouble on mobile.

📞 Contact Support Directly

If your issue is urgent or you need to speak with a member of our team, please reach out via the following channels:

  • Phone: +1 800 680 9158

  • Email: support@linkhome.com

  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (Pacific Time)

FAQ Page

Make sure you’re using the correct email and password. If you’ve forgotten your password, use the “Forgot Password” link on the login page to reset it. If the issue persists, contact our support team.

Listings are synced from the MLS in near real-time. Please allow up to 30 minutes for updates. If your property still doesn’t show up correctly, confirm that the MLS number is accurate and contact our support team.

Ensure that your image files are in JPEG or PNG format and under 5MB. If you continue to experience issues, try clearing your browser cache or switching browsers.

Our AI engine learns from your preferences over time. If you’re receiving irrelevant suggestions, try refining your search filters or updating your profile preferences.

Go to your account settings by clicking your profile icon, then select “Edit Profile” or “Change Password.”

Check your spam or junk folder first. Make sure you’ve added @linkhome.com to your safe sender list. If you’re still not receiving emails, contact support.

Only licensed agents can submit listings through their agent portal. If you’re an agent and don’t have access yet, contact us to get started.